At Strapworks, our custom products can be separated into two primary categories: Custom Straps and Custom Webbing.
Before You Begin - Project Setup
Starting a Project
Custom projects take time and it’s not uncommon for projects to take weeks to complete. If you have a
time-sensitive need, get your request in as soon as you can. Regardless of the size of the request we
prioritize each request by the date it was sent in. If you have concerns about deadlines, please make
sure and discuss these with your representative right away so we can find out if the request is feasible.
To start your request, please fill out our <a href="/hc/requests/new">contact form.</a>
Collaborating with your Representative
Strapworks' Custom department currently uses Basecamp for managing client projects. Your representative will help you get set up with a Basecamp account, where you can communicate with your representative and our graphics associates (when applicable), as well as upload files and images for us to use while creating your prototype. This process allows us to keep projects organized and well documented.
Because we work with many clients simultaneously, we may not be able to reply to messages in Basecamp immediately, and ask that you allow 72 hours for a response.
Reordering Established Products
If you've worked with us before and simply want to re-order the same pattern or products, simply fill out our <a href="/hc/requests/new"> reorder form</a> or email orders@strapworks.com for a quicker turnaround.
Strapworks' Custom Capabilities
Custom Straps
Custom Straps include the prototyping, construction, and production of custom straps. Taking advantage of our extensive stock of webbing and hardware, we are able to create a custom strap to your specifications. We take extra care in ensuring that your needs are met, with our representatives ready to help you select the materials and construction that best suit your project. Please note: our representatives are not engineers; we can help you make educated decisions when creating your products, but ultimately deciding on materials and specifications, as well as testing your product, are your responsibility. Strapworks does not provide indemnification. We carry product liability insurance and suggest you do so, as well. We never indemnify 3rd party products.
Custom Webbing
Strapworks' carries a variety of polyester webbing in a wide range of widths and strengths, able to be sublimated with custom graphics and patterns. Whether you want your company's branding printed, a custom color, or a unique pattern, we're able to assist you in the creation and preparation of digital graphics, designed especially for printing on webbing. After we've sampled and perfected your design, it can be ordered on webbing in lengths of at least 30 feet, or can be used for custom or stock Strapworks' straps.